1. Nature of Service (Technical Platform Only)

CopyTrade.in is a software-as-a-service (SaaS) platform that facilitates the automated replication of trades (“copy trading”) across multiple broker accounts.

We provide technical infrastructure only. Specifically, our Platform:

• Connects to supported brokers through APIs or other integration methods.
• Listens to trade signals in a designated “Master” account.
• Relays those signals to designated “Child” accounts for execution.

We do not:

• Provide investment or financial advice.
• Recommend securities, instruments, or trading strategies.
• Act as a broker, dealer, portfolio manager, or investment advisor.

All trading decisions, risk management, and account usage remain 100% the responsibility of the user.

2. Eligibility & Compliance

Users must be 18+ years old and legally able to enter into binding contracts under Indian law.

Users must maintain an account with a third-party broker that supports our integration.

You are solely responsible for ensuring that use of the Platform complies with:

• Indian laws and regulations.
• Any applicable laws in your jurisdiction (if outside India).
• The terms and conditions of your broker.

If use of copy trading is restricted, prohibited, or requires licensing in your jurisdiction, you may not use the Platform.

3. Account Registration & Security

To access the Platform, you must create an account and provide accurate information.

You are responsible for safeguarding your login credentials.

We use industry-standard encryption and secure API handling, but:

• You are responsible for safeguarding your broker API keys or access tokens.
• We do not store your broker passwords directly.
• We are not liable for losses resulting from compromised credentials.

If you suspect unauthorized use of your account, contact us immediately.

4. Subscription, Fees & Billing

CopyTrade.in operates on a subscription basis:

• Basic Plan: Example ₹400/user/month.
• Enterprise Plans: Custom pricing with advanced features.

Subscription fees are:

• Payable in advance.
• Non-refundable (except as required by law).

We reserve the right to change fees with 15 days’ prior notice. Failure to pay may result in suspension or termination of your account.

5. Use of Platform – Technical Boundaries

By using CopyTrade.in, you acknowledge and accept the following:

Execution Latency & Slippage:

• Trade replication may not be instantaneous.
• Delays can occur due to internet speed, broker server load, or API throttling.
• Prices in Child accounts may differ from Master account prices.

Broker-Specific Limitations:

• Each broker integration has unique constraints (e.g., order types, symbol mappings, margin requirements).
• You are responsible for verifying compatibility with your broker.

System Downtime & Maintenance:

• We strive for 99.5% uptime but cannot guarantee uninterrupted service.
• Planned maintenance or unexpected outages may delay or prevent execution.

Trade Rejections:

• A broker may reject trades due to insufficient margin, order restrictions, or regulatory limits.
• The Platform does not override broker decisions.

User Configurations:

• The accuracy of execution depends on your chosen settings (e.g., copy factor, trade size, account linkages).
• Misconfiguration may result in unintended trades.

No Trade Storage Guarantee:

• While we log activity for reporting, we do not act as a trade repository.
• Users should maintain their own independent records.

6. Risk Disclosure (Detailed)

Trading in securities, derivatives, and other financial instruments involves significant risk of loss.

Risks include, but are not limited to:

• Market risk, volatility, liquidity risk.
• Latency and execution differences between accounts.
• Broker-side failures, technical errors, or regulatory restrictions.
• API limits, order mismatches, or signal duplication.

CopyTrade.in does not control markets, brokers, or pricing. You accept full responsibility for financial outcomes, whether positive or negative. Past performance of any account, master trader, or strategy does not guarantee future performance.

7. Third-Party Services & Brokers

CopyTrade.in relies on third-party brokers, APIs, and hosting providers. We do not control or guarantee availability, accuracy, or reliability of third-party services.

If a third-party service fails, malfunctions, or changes policies, your experience may be impacted. All disputes with your broker must be resolved directly with the broker.

8. Intellectual Property

All software, code, databases, visual design, and branding remain the exclusive property of Cloudberry Technologies. Users are granted a limited, revocable, non-transferable license to use the Platform. You may not reverse-engineer, modify, or resell the Platform without written consent.

9. Data Handling & Privacy

We collect user data as outlined in our Privacy Policy.

Technical details:

• Broker connections use tokenized API access (where supported).
• We do not permanently store sensitive broker credentials.
• Data is encrypted in transit and at rest.

Users are responsible for compliance with their local data protection laws.

10. Suspension & Termination

We may suspend or terminate accounts for:

• Non-payment.
• Breach of these Terms.
• Misuse of the Platform (e.g., fraud, abuse).

Upon termination:

• Your license to use the Platform ends immediately.
• We may retain logs for compliance and technical purposes.

No refunds are provided in cases of policy violation.

11. Limitation of Liability (Expanded)

To the fullest extent permitted by law:

• No Liability for Financial Loss: We are not liable for losses, missed trades, or market outcomes.
• No Liability for Technical Issues: We are not liable for outages, latency, failed trades, or errors due to brokers, networks, or user misconfiguration.
• Maximum Liability Cap: Our liability is capped at the amount you paid to us in subscription fees during the preceding three (3) months.
• Exclusion of Indirect Damages: We are not responsible for indirect, incidental, punitive, or consequential damages.

12. Indemnification

You agree to indemnify and hold harmless CopyTrade.in, Cloudberry Technologies, and its affiliates, officers, and employees from any claims, damages, or expenses arising from: your use of the Platform, your trading activities and financial outcomes, or your violation of these Terms or any law.

13. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes will be resolved exclusively in the courts of Pune, Maharashtra, India.

14. Amendments to Terms

We may update these Terms periodically. Updated Terms will be posted with a new “Last Updated” date. Continued use after updates constitutes acceptance.

15. Contact Information

For legal or support queries, contact:
Cloudberry Technologies (CopyTrade.in)
Pune, Maharashtra, India
📧 [email protected]